Question 1

How do I book a lesson?

Accepted Answer

Browse our tutors, choose one that fits your needs, select an available time slot, and complete the booking. You'll receive a confirmation with a link to join the video session.

Question 2

Can I try a free lesson?

Accepted Answer

Yes! Many of our tutors offer a free trial session so you can experience the teaching style before committing. Look for the 'Free Trial' badge on tutor profiles.

Question 3

How do payments work?

Accepted Answer

We support bank transfer via VietQR. After booking, you'll receive a QR code to scan with your banking app. Payment is confirmed automatically and your session is scheduled.

Question 4

What if I need to cancel a session?

Accepted Answer

You can cancel or reschedule a session up to 24 hours before the scheduled time with no penalty. Late cancellations may be subject to our cancellation policy.

Question 5

How do I become a tutor?

Accepted Answer

Click 'Become a Tutor', fill out your profile with qualifications and experience, and submit for review. Our team will verify your credentials and approve your profile within 48 hours.

Question 6

How do I get paid as a tutor?

Accepted Answer

Earnings are deposited to your wallet after each completed session. You can withdraw funds to your bank account at any time from your tutor dashboard.

Question 7

Can I set my own schedule?

Accepted Answer

Absolutely! You have full control over your availability and the subjects you teach. Update them anytime from your dashboard.

Frequently Asked Questions